Islay Brand Experience Ambassador

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Date: Apr 2, 2025

Location: Bowmore, Islay, SCT, GB

Company: Suntory Global Spirits

At Suntory Global Spirits, we craft spirits of the highest quality and deliver brilliant experiences to people around the world. Suntory Global Spirits has evolved into the world's third largest leading premium spirits company ... where each employee is treated like family and trusted with legacy. With our greatest assets - our premium spirits and our people - we're driving growth through impactful marketing, innovation and an entrepreneurial spirit. Suntory Global Spirits is a place where you can come Unleash your Spirit by making an impact each and every day.

What makes this a great opportunity?

 

Working flexibly according to fast moving priorities across our Brand Homes on Islay: Bowmore, Laphroaig, and the Bowmore Cottages and The Harbour Inn, this role is based at our Islay office within our Internal Hotel; The Harbour Inn in Bowmore.

The post holder will have responsibility for administration, development, coordination, and delivery of Trade, Media & VIP tours and itineraries, delivering Brand Experiences, Immersions and Training.

The role is to host our guests and clients whilst they are on Islay, from the moment they arrive to the moment they leave. You will work with the Brand Experience team and be the Ambassador for our Brands and Islay.

Role Responsibilities

 

  • Design & Host Trade & VIP visits, itineraries and experiences
  • Develop close and lasting connections with our customers & VIPs
  • Working with Brand Home Managers to create inspiring experiences
  • Promote experiences internally and externally e.g. on social media
  • Manage experience suppliers, Trade visitor networks, and Private Clients
  • Drive our vehicles as part of Experiences (Driving License required, minimum legal age requirement 25yo)

 

Key Skills and Competencies

 

  • Basic software skills; emails, Excel and PowerPoint
  • Ability to deliver creative new experiences
  • Stakeholder Management
  • Strong storyteller – with gravitas
  • Previous experience working in the whisky industry
  • Ability to multi-task
  • Proven track record in event planning and delivery

 

Key Behaviours

 

  • Friendly, charismatic and pragmatic
  • Creative, and resourceful
  • Calm and professional multi-tasker
  • Diligence, with attention to detail
  • Team Player, working across multiple teams

 

Key Relationships

 

  • Reporting to the Brand Experience Manager
  • Brand Experience team
  • Suppliers
  • Islay Brand Home Managers
  • Brand House Marketing
  • Private Client Director
  • Press, Trade and VIP’s

Qualifications

 

  • A knowledge of Suntory Global Spirits brands and the company values
  • Proven track record in creating and delivering Trade & VIP experiences
  • Competitor Awareness
  • Experience with multicultural trade-focused activity
  • Travel 10-20%, mainly domestic, but some international travel may be required

 

At Suntory Global Spirits, people are our number one priority, and we believe our people grow together in diverse and inclusive environments where their unique insights, experiences and backgrounds are valued and respected. Suntory Global Spirits is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, military veteran status and all other characteristics, attributes or choices protected by law. All recruitment and hiring decisions are based on an applicant’s skills and experience.


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