Senior People Solutions Specialist (12 Months Fixed-Term)

What makes this a great opportunity?

As a Senior People Solutions Specialist, you will be the primary point of contact for employees and managers across a broad range of HR topics. You will manage queries and cases independently, including more complex matters, while supporting key People Operations activities throughout the employee lifecycle. You will work closely with the HR Business Partner and collaborate with internal stakeholders and external partners.

A key part of the role is helping us continuously improve the way we deliver HR services. You will identify opportunities to standardize processes, leverage automation and AI, and develop solutions that make HR processes easier and enable employees and managers to resolve more of their needs through self-service.

You will also take ownership of specific HR processes, systems, and reporting, ensuring consistently high standards of data accuracy and process quality. By identifying patterns in employee queries and HR data, you will turn insights into practical improvements to our services and ways of working.

We are looking for a Senior People Solutions Specialist to join our team on a 12-month fixed-term contract.

Role Responsibilities

• Act as a trusted point of contact for employees and managers, providing guidance across a broad range of HR topics and independently managing more complex cases
• Own key HR processes across the employee lifecycle, including employment and contract-related matters, benefits, onboarding, and offboarding
• Maintain high standards of HR data quality and take ownership of recurring HR reporting and analysis
• Coordinate payroll-related changes and work closely with Payroll and other internal teams and external partners
• Partner with our Works Council on employee-related matters and other relevant HR topics
• Challenge existing ways of working and help continuously improve our HR services and processes
• Identify practical opportunities to use digital solutions, AI, and automation to simplify HR processes and expand employee and manager self-service

Qualifications

• At least 5 years of experience in an HR Generalist, People Operations, or similar role, with confidence and expertise to handle more complex HR matters independently
• Good working knowledge of German employment law
• Confidence working with HR systems and data; experience with SuccessFactors is a plus
• A strong analytical mindset, attention to detail, and a high level of ownership for the quality of your work and decisions
• A genuine interest in improving processes and exploring how AI and automation can make HR services simpler and more efficient
• Strong communication skills in both German and English, with the ability to work effectively with a wide range of stakeholders, including the Works Council
• Experience working in a matrix or shared services environment is a plus
• A collaborative mindset and clear, respectful communication style. You build trusted working relationships and stay constructive and solution-focused, even when priorities or perspectives differ