Commercial Operations Specialist (FTC - 6 months)

What makes this a great opportunity?

Suntory Global Spirits is a world leader in premium spirits. With a clear vision and strategy, a world-class portfolio of brands, and an inclusive, engaging culture, the business is growing its global footprint with an ambition to achieve $10B in sales by 2030. We are a company rooted in two centuries of family heritage with a rich interplay of diverse cultures. Combining the new with the familiar, we encourage our people to inspire brilliance. To push boundaries. To pursue excellence and quality at every step. Unleash Your Spirit and join a global team dedicated to crafting new experiences, from seed to sip.

Role Responsibilities

This role will provide hands-on operational support to the UK Finance and Commercial teams, ensuring efficient and accurate handling of core Financial processes, whilst driving improvements.

Invoice & Payment Support

• Liaise with GBS (Global Business Services) on all Accounts Receivable (AR) and Accounts Payable (AP) queries
• Support the Commercial team in processing supplier invoices and customer payment queries
• Process improvement and efficiencies

Customer Set-up and maintenance

• Assist with the creation, tracking, and maintenance of customer set-up data
• Work closely with Master Data, Customer Services, GBS, Controlling and Commercial teams to ensure we hold the right data to transact with customers
• Support customer hierarchy process, which enables effective reporting and reconciliation

Reconciliations & Accrual Management

• Support both the Finance and Commercial teams with the accruals process, whilst improving the efficiency and accuracy of the current process
• Review existing invoice, PO, and accrual processes, identifying opportunities to automate, simplify, and increase accuracy
• Provide visibility to Commercial teams on tracking of payments and accruals
• Document and implement improved workflows

Pricing and discount support

• Price and discount maintenance and loading
• Support Customer Services and Commercial Finance on price queries
• Embed the new pricing process and governance

Cross-Team Support

• Be a visible and approachable point of contact for finance, commercial, and marketing teams, resolving day-to-day queries
• Work closely with the internationally based GBS team to ensure alignment and troubleshooting
• Support FP&A, Commercial Finance, Account Managers, and Marketing teams with ad-hoc analysis, reporting, and process-related queries
• Identify and support training needs

Qualifications

• Experience in a Finance Operations, AR/AP, Accounts Support
• Strong track record of working in fast-paced, changing environments and delivering results
• Experience in process improvement, including simplifying complex workflows and implementing more efficient ways of working
• Confident communicator, comfortable engaging with stakeholders across Finance, commercial, marketing, and shared service functions
• Fluent in English

Key skills and behaviours

• A team player who strives in a challenging and fast-moving environment
• Strong analytical skills
• Proactive approach to problem solving
• Strong time manager, able to prioritise a diverse workload and deadlines
• Ability to work under pressure
• Attention to detail and commitment to accuracy
• Excellent verbal, written and interpersonal skills
• Results-oriented
• Ability to work well in a culturally and functionally diverse environment
• Ability to manage ambiguity and adapt to evolving priorities
• MS Office skills (esp. Excel) and SAP experience are a must