Retail Strategy Manager

What makes this a great opportunity?

Maker's Mark Bourbon is the embodiment of the entrepreneurial spirit. Our founders, Bill Sr. and Margie Samuels, embarked on a deliberate mission to create a bourbon they would proudly share with their neighbors, family, and friends. In the early 1950s, they burned their old family whisky recipe and meticulously crafted every detail of their bourbon. One of their iconic decisions was to hand-dip every bottle in the now-famous red wax. Since then, our commitment to their vision has remained unwavering. We continue to craft our bourbon with purpose and consistency, striving to create remarkable experiences for fans worldwide.

At Maker's Mark, we are committed to upholding our founders’ vision while setting the brand up to achieve our global ambition. We will do so by thoughtfully expanding our international footprint through premiumization of our brand experiences, embracing purposeful innovation, and building our brand to be a powerful force for good.

Role Responsibilities

· You will oversee the hiring and leadership of 3-5 seasonal support staff, along with a dedicated Lead Retail Specialist. You will work with the Consumer Experience Manager for additional support from the Bourbon Specialist team.

· You will be the leader in ensuring that the Gift Gallery is a welcome and inviting place with the highest expectation of service, being the primary point of contact for retail operations

· You will manage all vendor relationships, ensuring that creative, timeless and durable goods are at the forefront of the retail experience.

· You will seek and engage with small, independent artisans to align with

· Assist in the development of any future staffing plans or changes

· Work in rotation with other leaders to be “Manager on Duty” as needed

· Aid in the training and continuing education of Bourbon Specialist Team from a retail perspective

· Create and implement safe cash-handling procedures with leadership team and alerting management to related issues

· Organize and perform quarterly inventory and occasional spot checks and reconcile against POS On-hand volumes

· Manage Ambassador bottle and label inventory and the Gift Gallery interactions with our Ambassadors

· Oversee the daily opening and closing activities of the Gift Gallery

· Help to manage inventory of whisky for all hospitality departments

Qualifications

Minimum 3 years successful operations and marketing experience in the Spirits industry, high-end retail environment, or similar

· Highly energetic and motivating person – capable of building and championing Maker’s Mark’s vision of unreasonable hospitality

· Strong organizational and problem-solving skills with the ability to prioritize workload and manage multiple tasks

· Ability to work under pressure, balancing multiple projects in a fast-paced environment

· Extremely strong communication (written and oral)

· PC application proficiency in the areas of Microsoft Excel, Outlook, PPT and Word

· Understanding of spirits industry business acumen

· Weekends and some evening work will be required

· Proven self-starter with a track record of driving results

· Education- College Degree Preferred