Sr Manager Commercial Operations Internationa - Based in Madrid

Role

The Senior Manager Commercial Operations is the operational backbone of International Commercial Excellence. The role connects commercial data, tools, systems and ways of working into one coherent operating model, ensuring priorities are translated into disciplined execution, faster decisions and measurable business value across markets.

WHAT MAKES THIS A GREAT OPPORTUNITY?

Suntory Global Spirits is a world leader in premium spirits with $5.5 billion in annual revenues and an ambition to become the World’s Most Admired Premium Spirits Company. We have a strong vision and strategy, an incredible brand portfolio grounded in quality and craftsmanship, an unwavering commitment to sustainability and top talent across the organization. We are focused on driving value across key priorities including American whiskey, Japanese Spirits, Scotch, Tequila and Ready-to-Drink. Headquartered in New York City, Suntory Global Spirits is a subsidiary of Suntory Holdings, which is world renowned for delivering quality and excellence across a range of products and categories.

Mission of Role 

The mission of the role is to own the International commercial operating infrastructure, ensuring commercial teams have reliable data, effective tools, integrated systems and disciplined ways of working to make faster, better decisions and execute more productively. The role works closely with GCE on the Ops agenda and it will be the regional point of contact for local Ops/ComEx teams.

Role / Responsibilities

• Translate Global roadmap (Northstar) into a regional strategy, driving deployment and adoption in partnership with local markets, tracking performance and feeding learnings back to global.
• Own the International commercial data and performance analytics agenda, establishing a trusted data foundation, common KPI architecture and actionable insights in partnership with D&T, Global Commercial Excellence and markets.
• Own the International ComEx technology roadmap across commercial tools (e.g. SFA, BI/analytics, commercial planning) and commercial systems.
• Translate commercial priorities into integrated data, technology and process requirements, connecting Sales, Finance/RGM, Marketing, Supply Chain and D&T.
• Prioritise and govern the multi-year investment roadmap based on business value, strategic priorities and market maturity, managing key dependencies and investment requirements.
• Drive end-to-end delivery, integration, adoption and value realisation of priority initiatives, ensuring technology is embedded into commercial processes and ways of working.
• Simplify and automate commercial work, scaling solutions and leveraging, when applicable, AI-enabled insights, recommendations and workflow automation to improve decision-making and sales productivity.
• Own the commercial performance management discipline, standardising KPIs and simplifying reporting while embedding effective planning, forecasting, performance reviews and PDCA.

Qualifications & Experience   

• 8+ years of experience in Commercial Operations, Commercial Excellence, Strategy, Business Planning, Analytics or related roles within FMCG, beverage or spirits.
• Proven experience leading complex cross-functional programs and digital/data initiatives across multiple markets, including operating cadence or performance management disciplines.
• Strong commercial acumen combined with fluency in data, analytics and commercial systems; experience with Power BI, SFA/CRM, SAP or commercial planning tools is advantageous.

• Excellent program-management, prioritisation and stakeholder-management skills, with the ability to connect strategy, process, data and technology into executable roadmaps.
• Business-fluent English required. Highly analytical, structured and action-oriented, with the ability to influence senior stakeholders in a matrix organisation.
• The role will be ideally located in Madrid, with Frankfurt and London as alternative locations.

At Suntory Global Spirits, people are our number one priority, and we believe our people grow together in diverse and inclusive environments where their unique insights, experiences and backgrounds are valued and respected. Suntory Global Spirits is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, military veteran status and all other characteristics, attributes or choices protected by law. All recruitment and hiring decisions are based on an applicant’s skills and experience.